General Information We are committed to protecting your privacy. We value the trust that you place in us by providing your personal data and we are committed to taking all reasonable precautions to protect your personal data from misuse and keeping it secure by complying with all applicable data protection laws and regulations in Egypt, as amended from time to time. We regularly review this Privacy Policy and may revise it from time to time. Please read on for more details on how we collect, use, transfer and retain your personal data.
Provision of Your Personal Data You may be asked to provide your personal data to us when purchasing our products or using our services or website. You are not required to provide the personal information that we request, but we may not be able to provide you with our products or services or you may not be able to login to our website without those informations.
The Types of Personal Data We Collect The types of personal data we collect may include:
(a) your name, telephone number, email address, home, mailing, billing or delivery address, your payment and credit card information and other personal data you voluntarily provide to us; and
(b) IP address, real-time geographic location data, browser settings, browsing records and other internet log on information of your computer or mobile device.
Purposes of Collection Your personal data may be used for one or more of the following purposes (“Purposes”):
(a) communicating with you;
(b) verifying your identity and any accounts you have with us;
(c) administering any membership or other marketing, promotional or corporate programs that you participate in;
(d) processing your orders for products and services you place with us (including maintaining your shopping cart on our website, billing and payments);
(e) handling and responding to your inquiries, suggestions or complaints;
(f) developing new products and services;
(g) conducting customer surveys;
(h) providing you with tips on personal care;
(i) conducting data, research, statistical and behavioural analysis to help us better understand you and to improve our services and products;
(j) customising our website and its contents to your particular preferences;
(k) with your consent, conducting direct marketing activities; and
(l) any other purposes directly related to any of the above purposes.
Transfer of Personal Data We may also disclose or transfer your personal data to any other part when we believe such disclosure or transfer is required for legal or regulatory reasons or where it is necessary to protect our interests (as permitted by law).
Retention of Personal Data We will retain your personal data for as long as it is necessary to fulfill the Purposes for which the personal data is to be used and delete any of your personal data that we have stored as soon as reasonably practicable, subject to, or where otherwise required by law or permitted by law.
Cookies We use cookies to automatically collect information about you when you visit our website . Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies identify your computer to us and allow us to personalize your shopping experience and recognize you when you return. Information collected from these cookies may be used for Purposes.Most browsers automatically accept cookies. You may choose to disable cookies on your computer by changing your browser’s settings. If you disable cookies, you may not be able to use all the features and services offered on our website.
Websites of Third Parties This Privacy Policy only applies to us and our website, but not to any other third parties (including any websites maintained by them). When you click on links and/or ad banners that take you to either third parties websites or websites of companies associated with us, you will be subject to the privacy policies of those parties. Whilst we support the protection of privacy on the internet, we do not accept responsibility for any actions taken by third parties outside our web domain.
Rights of Access and Correction You have the right to request access to, and the correction of, your personal data held by us about you. If you wish to access or correct your personal data, please contact our Customer Service Representative. We will verify your identity before handling your request and a reasonable administrative fee may be charged for complying with such request.
